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Electrical Testing Supervisor - Position Description

Position Title:

Electrical Testing Supervisor


Direct Reports:




Ellice Road Support Centre, travelling to Hibiscus and Warkworth Wellsford Hospices



October 2017


Reporting To:

Shared Services Manager



0.75 - 30 hours per week (over 4 days per week)


Position Objective

The Electrical Testing Supervisor is responsible for the assessment for sale and safe testing of all electrical products that have been donated to Hospice that can be on-sold.

The role holder is expected to personally undertake the electrical testing at Hospice North Shore and oversee a team of trained and qualified volunteers to undertake electrical testing at the Hospice Support Centre, Ellice Road, North Shore, Whangaparoa Hospice Shop and Warkworth Hospice Shop. The role will establish and work to documented systems and processes and will take a lead role in the Community of Practice of Electrical testers across the Northern Hospice Alliance – Hibiscus Hospice and Warkworth Wellsford Hospice.


Key Accountabilities and Expected Results


Expected Results

Leading the Team

  • Professional support and direction is given to volunteers, using a coaching and mentoring model of management
  • Ensures all people management issues are managed according to appropriate policies and procedures (in conjunction with HR)
  • Strong personal leadership including the use of initiative, personal accountability and professionalism
  • Oversees the recruitment and management of volunteers as appropriate.

Electrical testing

  • Undertakes the sorting and testing of electrical goods at Ellice Road to the required safety standards
  • Oversees qualified volunteers to undertake electrical testing at the three Hospices
  • Assesses the current training that is being undertaken in the electrical testing area and ensures an adequate supply of qualified electrical testers to meet Hospice needs
  • Coaches staff and volunteers in safe ways of operating in the electrical area and ensures all personnel undertaking testing are signed off as competent
  • Ensures all electrical goods for sale through Hospice Shops meet an acceptable standard for resale

Health & Safety

  • Actively promotes a safe workplace and health and wellbeing of staff
  • Complies with and contributes to Health and Safety systems and Emergency procedures in place throughout organisation
  • Reports all departmental accidents and incidents/near misses accurately and in a timely manner.

Any other Reasonable Duties

  • Any other reasonable duties as required by the Shared Services Manager in order to support a happy, safe and high performing work environment.
  • Meet employee responsibilities in accordance with Appendix 1.




Important Working Relationships


  • Shared Services Manager
  • Retail Services Manager
  • Support Centre Manager
  • Logistics Coordinator
  • Shop Managers
  • Volunteers
  • Volunteer Services
  • Health and safety committee
  • All other Staff and Volunteer


  • Customers
  • Donors
  • Contractors
  • Training Providers
  • Compliance bodies



Person Specification



  • Trade qualification or equivalent work experience
  • Knowledge of New Zealand health and safety-related legislation (codes, guidelines, standards) and the ACC audit process
  • Previous experience in building maintenance, management or logistics
  • Previous experience in managing others
  • Highly organised, approachable and collaborative working style
  • Ability and experience in leading a team
  • Excellent IT skills including the use of Outlook, Word, Excel.
  • A flexible “can do” attitude
  • A valid, clean full driver’s licence
  • Physically able to assist with stores duties if required
  • Formal Electrical Qualification i.e. registered electrician or electrical inspector


Appendix 1

General Responsibilities of an Employee of the Northern Hospice Alliance.

The following responsibilities are shared by all Northern Hospice Alliance staff. Please read this section carefully as it contains important information that applies to your role every day.

General Responsibilities


What’s Expected of You

Professional Standards

  • Maintain any qualifications, including registrations and practising certificates, required for legal and safe practice
  • Keep yourself up to date on knowledge, best practices and legislation relating to your work
  • Make a personal contribution towards effective and efficient working relationships with your team and other NHA Teams
  • Ensure you carry out your work in a way that is customer focused and meets professional standards
  • In conjunction with your manager, identify your own training needs and plan to meet these needs
  • Manage your own time and prioritise your work effectively.


Legislation, Regulations and Organisational Policies

  • Be familiar with and adhere to the provision of:
  • All relevant acts and regulations
  • All organisational policies
  • Relevant procedure manuals.


Health and Safety

  • Carry out work in a healthy and safe manner
  • Encourage and assist others to work in the same way
  • Report and rectify any unsafe workplace conditions/practices
  • Complete an accident report for any accident, injury or near miss which has taken place at work in a timely manner
  • Co-operate with, support and promote health and safety actions and initiatives in the workplace
  • Read and understand the health and safety manual and the emergency plan
  • Keep your knowledge of identified hazards up-to-date.



  • Adhere to the Privacy Act 1993 and the Health Information Privacy Code 1994 and subsequent amendments in regard to the non-disclosure of information
  • Strict confidentiality of patient, applicant and employee information is maintained at all times.



  • Thoughtful of other people and take time to put yourself in other people shoes
  • Positive about what we can achieve, high standards and motivate others to achieve
  • Open, flexible and accepting of challenges
  • Treat others as you would like to be treated
  • Honest with yourself and with others
  • Resources are used thoughtfully and effectively
  • Behave and work in a responsible and ethical manner that is consistent with your profession
  • Understand that everyone has a voice and therefore you listen, acknowledge and respond appropriately
  • Recognise that each individual brings unique qualities to contribute to the group.